Customer Lifetime Value Calculator

Calculate customer lifetime value to inform acquisition spend, retention investment, and pricing decisions.

Cómo Usar Esta Calculadora

1

Enter average purchase value and frequency

2

Add customer lifespan and retention rate

3

Input gross margin percentage

4

Calculate CLV and CLV:CAC ratio

Preguntas Frecuentes

How do I calculate customer lifetime value?

Basic formula: Average Purchase Value × Purchase Frequency × Customer Lifespan × Gross Margin. For subscription: Monthly Revenue × Gross Margin × Average Customer Lifespan in Months.

What's a good CLV:CAC ratio?

A 3:1 ratio is considered healthy—customers generate 3x what you spent to acquire them. Below 1:1 means you're losing money on acquisition. Above 5:1 may mean underinvestment in growth.

How do I increase CLV?

Focus on increasing purchase frequency (loyalty programs, subscriptions), raising average order value (upsells, bundles), improving retention, and expanding gross margins.

Should I segment CLV by customer type?

Absolutely. Different customer segments have vastly different CLVs. Calculate by acquisition source, product category, geography, or customer persona to optimize targeting.

How far out should CLV projections go?

Use historical retention data to project realistically. Many businesses use 3-5 year projections, but apply appropriate discount rates for future revenue uncertainty.

Por Qué Usar Esta Calculadora

  • Understand true customer value
  • Set appropriate acquisition budgets
  • Identify highest-value customer segments
  • Justify retention investments
  • Make data-driven pricing decisions

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"Esta calculadora nos ayudó a justificar nuestro presupuesto de marketing ante la dirección con datos reales. Por fin, una herramienta que habla el idioma del CFO."

VP de Marketing, Empresa SaaS

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