Glassbox

Glassbox is an Israeli-founded digital experience analytics platform specializing in session replay, struggle analytics, and customer journey insights for regulated industries. The platform captures every user interaction across web and mobile, including scroll, tap, voice input, and screen mirror, with strict compliance features for finance, insurance, healthcare, and telecom. Glassbox includes AI-driven anomaly detection, conversion funnel analysis, and integration with major CRMs and enterprise platforms. The platform is used by major banks, insurance carriers, and telecoms that need session-level visibility while meeting strict data privacy, masking, and audit requirements.