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Deskpro

Multi-channel helpdesk software supporting cloud and on-premise deployment for global teams.

About Deskpro

Deskpro is a UK-based helpdesk vendor offering omnichannel customer support across email, chat, voice, social, and self-service portals. The platform supports both cloud and on-premise deployments, providing flexibility for regulated industries. Features include automation, AI-powered ticket routing, custom fields, multi-language support, and a developer-friendly API. Deskpro serves mid-market and enterprise customers globally, with particular strength in EMEA where data residency rules favor self-hosted options.

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