About FreeScout
FreeScout is a free, open-source, self-hosted help desk and shared mailbox tool that serves as a Help Scout alternative. The platform offers ticket management, shared inboxes, automated workflows, customer portals, and a wide ecosystem of free and paid modules. Because it is self-hosted on the customer's own server, FreeScout appeals to budget-conscious teams, privacy-focused organizations, and educational institutions. The community-driven module marketplace extends functionality with chat, knowledge base, and SLA tracking add-ons.
App Details
- Category
- Customer Support & Helpdesk
- Website
- freescout.net
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