FreeScout

Free open-source self-hosted help desk and shared mailbox software.

About FreeScout

FreeScout is a free, open-source, self-hosted help desk and shared mailbox tool that serves as a Help Scout alternative. The platform offers ticket management, shared inboxes, automated workflows, customer portals, and a wide ecosystem of free and paid modules. Because it is self-hosted on the customer's own server, FreeScout appeals to budget-conscious teams, privacy-focused organizations, and educational institutions. The community-driven module marketplace extends functionality with chat, knowledge base, and SLA tracking add-ons.

App Details

Category: Customer Support & Helpdesk

Also explore

Company Directory

Find verified service providers, venues, and businesses

Browse companies

Claim This Listing

Is this your app? Claim FreeScout to manage your listing and unlock premium features.

Claim & Upgrade

Unlock Your Full Profile

Screenshots, integrations, reviews, analytics & featured badge — all included with Premium.

Upgrade Your Listing Compare plans →

More Customer Support & Helpdesk Apps

Explore similar apps in this category.

Trengo

Multichannel customer engagement inbox for European SMBs covering WhatsApp, email, and chat.

View app →

Groove

Simple help desk software for small businesses with shared inbox and knowledge base.

View app →

Capacity

AI-powered support automation platform with knowledge management and chatbot tools.

View app →

Pylon

Customer operations platform consolidating support, success, and engineering workflows.

View app →

Jitbit Helpdesk

On-premise and cloud help desk ticketing system for IT teams and customer support.

View app →

Document360 Helpdesk

Knowledge base and self-service helpdesk platform for SaaS and enterprise teams.

View app →

List Your App

Get your SaaS tool in front of thousands of business professionals. Create a free basic listing or upgrade for premium visibility.

Get Listed Compare Plans