MI

Mixdesk

About Mixdesk

Mixdesk is a customer messaging platform for sales and support teams. It brings conversations from WhatsApp, website chat and email into a shared workspace, helping teams manage customer questions and follow up on enquiries. Its AI features use business knowledge to answer questions and support multilingual conversations, with workflows for handing conversations to human teammates. Mixdesk is relevant to small businesses and teams serving customers across languages and markets. Businesses can review channel setup, product features and usage limits in the public Help Center at https://mixdesk.com/help/en/. A free inbox plan is available, while ongoing AI functionality requires an eligible paid plan after the trial. Current plan details are published at https://mixdesk.com/pricing.

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