Plain

Modern customer support platform built for B2B SaaS engineering teams.

About Plain

Plain is a customer support tool aimed at B2B SaaS companies that want a developer-friendly, API-first alternative to legacy helpdesk products. Built by ex-Deliveroo and Intercom engineers, the platform emphasizes a clean keyboard-driven UI, deep customer context from product data, and seamless Slack integration. Features include shared inboxes, customer cards with usage data, automated workflows, and integrations with Linear, GitHub, and other developer tools. Plain targets technical product companies whose support teams collaborate closely with engineering.

App Details

Category: Customer Support & Helpdesk

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