ProProfs Help Desk

Help desk and shared inbox software bundled with knowledge base and chat tools.

About ProProfs Help Desk

ProProfs Help Desk is part of the ProProfs suite of customer support and training tools, offering ticketing, shared inbox, live chat, and knowledge base in an integrated package. The platform targets small businesses and education-focused organizations that benefit from the broader ProProfs catalog including survey and quiz tools. Features include collision detection, canned responses, automation, multi-channel ticket capture, and reporting. ProProfs is known for affordable pricing tiers aimed at startups and SMBs.

App Details

Category: Customer Support & Helpdesk

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