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SupportBee

Email-focused shared inbox helpdesk emphasizing simple ticketing and collaboration.

About SupportBee

SupportBee is an email-first shared inbox and ticketing tool for small support teams. The product treats every email as a ticket while preserving an email-like interface that team members can use without retraining. Features include assignments, internal comments, customer portals, knowledge base, and integrations with tools like Slack and Trello. SupportBee appeals to small businesses and agencies that find traditional ticketing systems overcomplicated and prefer a streamlined email collaboration tool.

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