Vidyard for Support
Asynchronous video help platform letting support agents record screen recordings for customers.
About Vidyard for Support
Vidyard is a video platform whose support use case has emerged as a popular tool for asynchronous customer help. Support agents record short screen-and-camera videos to walk customers through complex steps, attach the videos to ticket replies, and reduce back-and-forth email cycles. The platform tracks video views, includes captions, and integrates with helpdesk tools like Zendesk, HubSpot, and Salesforce. Customers include SaaS support teams and B2B companies whose products require visual explanations.
App Details
- Category
- Customer Support & Helpdesk
Also explore
Company Directory
Find verified service providers, venues, and businesses
Browse companies
Claim This Listing
Is this your app? Claim Vidyard for Support to manage your listing and unlock premium features.
Claim & UpgradeUnlock Your Full Profile
Screenshots, integrations, reviews, analytics & featured badge — all included with Premium.
Upgrade Your Listing Compare plans →List Your App
Get your SaaS tool in front of thousands of business professionals. Create a free basic listing or upgrade for premium visibility.