ITBoost

ITBoost is an IT documentation and password management platform built by ConnectWise specifically for managed service providers. The platform centralizes client documentation, network diagrams, configurations, and credentials in a searchable knowledge base accessible to technicians on demand. ITBoost offers tight integration with ConnectWise Manage PSA, ConnectWise Automate RMM, and other MSP tools. Features include client portal access, granular permissions, audit logs, and AI-powered documentation suggestions. ITBoost serves MSPs of all sizes who need to standardize documentation and credential management across hundreds of client engagements while meeting compliance requirements for sensitive client data.