TimeTrade

TimeTrade, now part of Engageware, is an enterprise appointment scheduling platform serving banking, healthcare, retail, and customer service operations. The platform handles complex multi-location, multi-resource scheduling for in-person and virtual appointments. Features include intelligent appointment matching based on staff skills and resources, omnichannel booking via web, mobile, kiosk, and call center, queue management, integration with enterprise systems including Salesforce and core banking platforms, and analytics on appointment volume and conversion. TimeTrade serves large banks, retail chains, healthcare networks, and government agencies requiring rigorous scheduling at scale across thousands of locations and resources.