About Critical Mass
Critical Mass is a digital experience design agency founded in 1996 in Calgary, Canada. With roughly 950 employees across 12 global offices, the agency delivers customer experience strategy, UX, e-commerce, and digital marketing for clients including Nissan, USAA, and BMW. Critical Mass is majority-owned by Omnicom Group.
Best for
Enterprise brands that need customer experience strategy paired with digital execution.
Specialties
Digital Experience Design
UX
E-Commerce
Digital Marketing
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