Entertainment & Media Crisis Communications

We develop studio and network response strategies that prioritize accountability and survivor support while protecting ongoing productions, franchises, and other talent associated with projects. This includes talent separation messaging, production continuity communications, guild coordination, and distributor and advertiser briefings.

Yes. We coordinate with SAG-AFTRA, IATSE, and other guilds on safety communications, manage OSHA investigation messaging, support cast and crew through production shutdowns, and develop public narratives around safety reforms. We also handle wrongful death and injury litigation PR when incidents result in legal proceedings.

We assess whether criticism represents mainstream audience concern or amplified minority outrage. Our strategy focuses on acknowledging valid perspectives, demonstrating listening without capitulating to unreasonable demands, and positioning creative decisions within the context of storytelling and artistic intent. The goal is protecting creative freedom while showing cultural awareness.

Yes. Gaming crises include workplace culture allegations, loot box and monetization controversies, player community management failures, esports integrity issues, and game launch disasters. We understand the unique dynamics of gaming communities and platforms like Twitch, Reddit, and Discord where these crises often originate.

We develop franchise separation strategies that allow studios to distance IP from individual talent controversies. This includes recasting narratives, production timeline messaging, fan community engagement, and distributor communications. The goal is preserving the franchise audience while addressing the talent situation with appropriate accountability.