Education & University Crisis Communications

We activate immediately alongside your campus security and law enforcement. Our role is managing external communications including parent notifications, media briefings, social media monitoring, and community updates while your security team manages the physical response. We deploy pre-built templates within minutes and provide live situation updates.

Yes. We develop communications strategies that comply with Title IX regulations and OCR guidance, balancing institutional transparency with FERPA protections and due process requirements. We handle media inquiries about investigations without compromising ongoing proceedings or the rights of any party involved.

We deploy targeted communications to prospective students and parents, current student families, and guidance counselors that address concerns directly with facts and action steps. We also manage reputation monitoring across college ranking sites, review platforms, and social media to counter misinformation that could affect enrollment decisions.

Yes. We manage crisis communications for school districts facing safety incidents, teacher misconduct, bullying incidents, budget crises, and controversial policy decisions. K-12 communications require additional sensitivity around minor students and parental communications obligations that differ from higher education.

We follow evidence-based safe messaging guidelines from organizations like the Jed Foundation and AFSP. Communications prioritize connecting students with resources, avoid details that could be triggering, and maintain FERPA compliance. We coordinate with counseling services, residence life, and student affairs on integrated response.