Marketing Glossary

SEO, PPC, social media, content marketing, and digital advertising terminology

269 terms 8 industries

A

A/B Testing

A method comparing two versions of a webpage or element to determine which performs better statistically.

Marketing analytics

AI Optimization (AIO)

Optimizing content for AI-driven search engines and recommendation algorithms like Google SGE.

Marketing seo

AI-Generated Search

Search experiences where AI provides synthesized answers instead of traditional link results.

Marketing seo

Account-Based Marketing

A B2B strategy that focuses marketing resources on a set of target accounts using personalized campaigns.

Marketing content

Account-Based Marketing (ABM)

A B2B strategy that concentrates resources on specific target accounts rather than broad audience marketing.

Marketing content

Ad Age (Advertising Age)

Leading advertising industry publication covering agencies, brands, media, and marketing trends since 1930.

Marketing branding

Ad Exchange

A digital marketplace where advertisers and publishers buy and sell ad inventory through real-time auctions.

Marketing advertising

Ad Extensions

Additional information that expands your search ads with extra business details like phone numbers, links, or location.

Marketing ppc

Ad Fatigue

The decline in ad performance when audiences become overexposed to the same creative, resulting in decreased engagement and higher costs.

Marketing ppc

Ad Fraud

Deceptive practices that generate illegitimate ad impressions, clicks, or conversions to steal advertising revenue.

Marketing advertising

Ad Position Optimization

Strategic bidding and optimization to achieve optimal ad placement balancing visibility, cost, and conversion performance.

Marketing ppc

Ad Rank

The score that determines your ad position and whether your ad will show.

Marketing ppc

Advertising Week

Global conference series exploring the future of marketing, media, and technology across major cities.

Marketing analytics

Adweek

Major advertising industry publication covering creative agencies, brand marketing, media, and marketing technology.

Marketing branding

Algorithm

The automated system determining what content users see in their feeds based on predicted relevance and engagement.

Marketing social

American Marketing Association (AMA)

Professional association advancing marketing practice through education, research, and community since 1937.

Marketing branding

Answer Engine Optimization

Optimizing content for AI answer engines and conversational search interfaces.

Marketing seo

Association of National Advertisers (ANA)

Trade association representing brand marketers, providing advocacy, research, and professional development.

Marketing branding

Attribution Model

A rule that determines how credit for conversions is assigned to marketing touchpoints.

Marketing analytics

Attribution Window Analysis

Examining different time periods between initial touchpoint and conversion to optimize marketing attribution and budget allocation.

Marketing analytics

Audience Suppression

Excluding specific user segments from seeing advertising to improve efficiency.

Marketing ppc

Audience Targeting

Selecting specific user segments for ad delivery based on demographics, behaviors, interests, or other attributes.

Marketing ppc

Automated Bidding Strategy

Using machine learning algorithms to automatically adjust PPC bids based on likelihood of achieving specific campaign objectives.

Marketing ppc

B

Backlink

A hyperlink from one website to another, used by search engines as a ranking signal.

Marketing seo

Behavioral Trigger

An automated email sent in response to a specific customer action or inaction.

Marketing email

Bid Modifiers

Percentage adjustments to PPC bids based on specific conditions like device, location, time, or audience characteristics.

Marketing ppc

Bid Strategy

The approach used to set and adjust bids for ad placements in paid campaigns.

Marketing ppc

Bidding Strategy

The approach used to set and adjust ad auction bids, from manual control to automated machine learning optimization.

Marketing ppc

Bounce Rate

The percentage of visitors who leave a website after viewing only one page without taking any action.

Marketing analytics

Brand Architecture

The organizational structure defining relationships between a parent brand and its sub-brands or product lines.

Marketing branding

Brand Awareness

The extent to which consumers recognize and recall a brand and its products or services.

Marketing branding

Brand Consistency

Maintaining uniform visual identity, messaging, and customer experience across all marketing channels and customer touchpoints.

Marketing branding

Brand Differentiation

The process of distinguishing a brand from competitors through unique value propositions, messaging, or positioning strategies.

Marketing branding

Brand Dilution

The weakening of brand identity through inconsistent messaging or overextension.

Marketing branding

Brand Equity

The commercial value derived from consumer perception of a brand name rather than the product itself.

Marketing branding

Brand Equity Measurement

Quantifying the financial and perceived value that a brand name adds to products or services beyond their functional benefits.

Marketing branding

Brand Extension Strategy

Leveraging established brand equity to launch new products or services in related or unrelated categories.

Marketing branding

Brand Guidelines

A comprehensive document defining how a brand should be visually and verbally represented across all touchpoints.

Marketing branding

Brand Identity

The visible elements of a brand that identify and distinguish it in consumers' minds.

Marketing branding

Brand Personality

The set of human characteristics and traits attributed to a brand that shape how it communicates and connects.

Marketing branding

Brand Positioning

The strategic process of establishing a unique impression in customers' minds.

Marketing branding

Brand Refresh

An evolutionary update to visual identity and messaging that modernizes a brand without abandoning its core equity.

Marketing branding

Brand Safety AI

AI systems that protect brand reputation by controlling ad placement and content context.

Marketing branding

Brand Salience

The degree to which your brand comes to mind quickly and easily when customers think about your product category.

Marketing branding

Brand Sentiment Tracking

Monitoring and measuring public opinion and emotional associations with a brand across digital channels and conversations.

Marketing branding

Brand Storytelling

Strategic narrative approach that communicates brand values, mission, and personality through compelling stories that resonate with audiences.

Marketing branding

Brand Tracking

Ongoing measurement of brand awareness, perception, and competitive position.

Marketing analytics

Brand Voice

The consistent personality and tone expressed in all brand communications.

Marketing branding

Buyer Intent Data

Signals indicating prospect interest in purchasing specific products or services.

Marketing analytics

C

Call-to-Action (CTA)

A prompt that tells users what action to take next, typically in the form of a button or link with action-oriented text.

Marketing content

Campaign Budget Pacing

Managing ad spend distribution over time to optimize budget utilization and prevent early exhaustion or underdelivery.

Marketing ppc

Cannes Lions

The International Festival of Creativity - the advertising industry's most prestigious awards and conference.

Marketing branding

Canonical URL

An HTML element specifying the preferred version of a webpage when duplicate or similar content exists at multiple URLs.

Marketing seo

Category Creation

Strategy of defining and dominating a new market category rather than competing in existing ones.

Marketing branding

Channel Attribution

Measuring the contribution of different marketing channels to conversions.

Marketing analytics

Click-Through Rate (CTR)

The percentage of people who click on a specific link out of the total number who view it.

Marketing ppc

Cohort Analysis

Analyzing user behavior by grouping them based on shared characteristics or timeframes.

Marketing analytics

Cohort Retention Analysis

Tracking how groups of users acquired during specific time periods behave and engage over extended timeframes.

Marketing analytics

Community Building Strategy

Creating engaged customer communities around shared interests or brand values to foster loyalty and drive word-of-mouth marketing.

Marketing social

Community Management

The practice of building, growing, and managing online communities around a brand or interest.

Marketing social

Community-Led Growth

Growth strategy centered on building and nurturing engaged user communities.

Marketing content

Content Amplification

Paid and organic strategies to extend the reach of content beyond owned channels.

Marketing content

Content Atomization

Breaking one piece of pillar content into multiple smaller formats optimized for different channels and audiences.

Marketing content

Content Calendar

A schedule that organizes when and where you plan to publish upcoming content.

Marketing content

Content Cluster

A group of interlinked content pieces covering related subtopics, organized around a central pillar page.

Marketing content

Content Decay

The gradual decline in organic traffic and rankings that content experiences over time as it becomes outdated or outranked.

Marketing seo

Content Governance

The policies, processes, and standards that ensure consistent, compliant, and quality content across an organization.

Marketing content

Content Lifecycle Management

Strategic approach to planning, creating, maintaining, and retiring content throughout its useful business lifespan.

Marketing content

Content Marketing

A strategic approach focused on creating valuable content to attract and retain a defined audience.

Marketing content

Content Marketing World

The largest content marketing conference featuring education, networking, and innovation in content strategy.

Marketing content

Content Performance Analytics

Measuring and analyzing how content performs across metrics like engagement, conversions, and business impact to optimize strategy.

Marketing content

Content Pillar

A comprehensive, authoritative piece of content on a core topic that serves as the foundation for a cluster of related, more specific content pieces.

Marketing content

Content Pillar Strategy

A strategic framework organizing content around core topics or themes that support business goals and audience interests.

Marketing content

Content Pillars

Core themes or topics that guide all content creation efforts, ensuring consistent messaging and comprehensive coverage of key areas.

Marketing content

Content Refresh Strategy

Systematic approach to updating existing content with new information, improved SEO, and current best practices to maintain relevance.

Marketing content

Content Repurposing

Adapting existing content into different formats to reach new audiences.

Marketing content

Content Strategy

A plan for creating, publishing, and managing content that achieves specific business goals and serves audience needs.

Marketing content

Content Velocity

The speed at which content is created, published, and distributed across marketing channels to maintain audience engagement.

Marketing content

Conversion Path Analysis

Examining the complete sequence of interactions that lead users from initial touchpoint to desired conversion actions.

Marketing analytics

Conversion Path Optimization

Analyzing and improving the sequence of steps users take from initial contact to conversion to reduce friction and increase completion rates.

Marketing analytics

Conversion Rate

The percentage of visitors who complete a desired action on your website or campaign.

Marketing analytics

Conversion Rate Optimization

Systematic testing and improvement of website elements to increase conversions.

Marketing analytics

Cookieless Tracking

Analytics and advertising methods that identify and track users without relying on third-party cookies.

Marketing analytics

Core Web Vitals

Google's metrics measuring real-world user experience: loading performance, interactivity, and visual stability.

Marketing seo

Cost Per Acquisition (CPA)

The average cost to acquire one customer through a specific marketing campaign or channel.

Marketing ppc

Cost Per Click (CPC)

The amount an advertiser pays each time a user clicks on their online advertisement.

Marketing ppc

Cost Per Mille (CPM)

The cost an advertiser pays per one thousand impressions of their ad, used as a standard pricing model in display and programmatic advertising.

Marketing advertising

Crawl Budget

The number of pages a search engine will crawl on your site within a given timeframe.

Marketing seo

Crawl Depth

The number of clicks required to reach a page from the homepage, affecting how search engines discover and index content.

Marketing seo

Crawlability

How easily search engine bots can access, read, and index a website's pages and content.

Marketing seo

Creative Fatigue

Declining ad performance as audiences become overexposed to the same creative.

Marketing ppc

Creative Velocity

The speed at which marketing teams can produce and deploy new creative assets.

Marketing content

Creator Economy

The economic ecosystem of independent content creators monetizing their audiences.

Marketing social

Customer Acquisition Cost

The total cost of acquiring a new customer, including marketing and sales expenses divided by number of customers acquired.

Marketing analytics

Customer Acquisition Cost (CAC)

The total cost of acquiring a new customer, including all marketing and sales expenses.

Marketing analytics

Customer Data Platform (CDP)

Software that creates unified, persistent customer profiles by collecting data from multiple sources.

Marketing analytics

Customer Health Score

A composite metric predicting customer retention risk based on usage patterns, engagement, and other behavioral signals.

Marketing analytics

Customer Journey Analytics

Tracking and analyzing all customer interactions across touchpoints to understand the complete path from awareness to purchase and beyond.

Marketing analytics

Customer Journey Mapping

Visual representation of all touchpoints and interactions customers have with a brand throughout their entire purchasing process.

Marketing analytics

Customer Lifetime Value

The total revenue a business can expect from a single customer account throughout their entire relationship.

Marketing analytics

Customer Lifetime Value (CLV)

The total revenue a business can expect from a single customer over their relationship.

Marketing analytics

Customer Path Analysis

Detailed examination of the routes customers take through websites, apps, or marketing funnels to identify optimization opportunities.

Marketing analytics

D

Dark Funnel

The untrackable buyer journey activities that happen in private channels before prospects engage with your brand publicly.

Marketing analytics

Dark Social

Social sharing that occurs through private channels and cannot be tracked by analytics.

Marketing social

Dayparting Strategy

Scheduling ads to run during specific hours or days when target audiences are most active and likely to convert.

Marketing ppc

Deliverability Reputation

Email service provider ratings that determine whether messages reach inboxes or spam folders based on sender behavior and engagement.

Marketing email

Deliverability Warming

Gradual process of building sender reputation with ISPs by slowly increasing email volume and maintaining engagement metrics.

Marketing email

Demand Generation

Marketing programs designed to drive awareness and interest in a company's products or services.

Marketing content

Demand Side Platform (DSP)

Software that allows advertisers to buy digital ad inventory across multiple exchanges through a single interface.

Marketing ppc

Demand-Side Platform (DSP)

Software used by advertisers to automatically purchase digital ad inventory across multiple ad exchanges through a single interface.

Marketing advertising

Display Network

A network of millions of websites, apps, and videos where visual ads can appear, reaching users across the internet.

Marketing ppc

Domain Authority

A search engine ranking score that predicts how well a website will rank on search engines.

Marketing seo

Double Opt-In

A two-step subscription process requiring email confirmation before adding someone to your list.

Marketing email

Drip Campaign

An automated series of emails sent on a schedule or triggered by specific actions.

Marketing email

E

E-E-A-T

Experience, Expertise, Authoritativeness, and Trustworthiness - Google's content quality guidelines.

Marketing seo

Email Automation Workflows

Triggered email sequences that respond to specific user behaviors or characteristics to deliver personalized messaging at scale.

Marketing email

Email Bounce Rate

Percentage of sent emails that fail to reach recipients' inboxes due to delivery issues or invalid addresses.

Marketing email

Email Deliverability

The ability to successfully deliver emails to subscribers' inboxes rather than spam folders.

Marketing email

Email Deliverability Monitoring

Tracking email placement rates, spam complaints, and inbox reputation to ensure messages reach intended recipients successfully.

Marketing email

Email Frequency Testing

Systematic testing of email send frequency to optimize engagement rates while minimizing unsubscribes and spam complaints.

Marketing email

Email List Building

Strategies and tactics for growing an email subscriber list with qualified, engaged potential customers.

Marketing email

Email Open Rate

The percentage of email recipients who open a given email.

Marketing email

Email Personalization

Customizing email content, subject lines, and timing based on individual recipient data, behavior, and preferences.

Marketing email

Email Segmentation

The practice of dividing email subscribers into smaller groups based on set criteria.

Marketing email

Email Warm-Up

The process of gradually increasing email volume from a new IP or domain to build sender reputation.

Marketing email

Engagement Pod Strategy

Coordinated groups of social media users who mutually engage with each other's content to boost algorithmic visibility and reach.

Marketing social

Engagement Quality Score

Metric evaluating the depth and meaningfulness of social media interactions beyond basic likes and follows.

Marketing social

Engagement Rate

A metric measuring the level of interaction that content receives relative to reach or followers.

Marketing social

Evergreen Content

Content that remains relevant and valuable long after its publication date.

Marketing content

F

G

H

I

K

L

Landing Page

A standalone web page created specifically for a marketing or advertising campaign where visitors "land" after clicking a link.

Marketing digital

Landing Page Optimization

Improving pages where ad traffic lands to increase conversion rates and maximize return on ad spend.

Marketing ppc

Lead Generation

The process of attracting and converting prospects into potential customers who have shown interest in your products or services.

Marketing seo

Lead Magnet

A free resource or incentive offered to potential customers in exchange for their contact information, typically an email address.

Marketing content

Lead Nurturing

The process of building relationships with prospects at every stage of the buyer journey through targeted, relevant content and communication.

Marketing marketing-automation

Lead Scoring

A methodology that assigns numerical values to leads based on their behavior and demographics to prioritize sales follow-up.

Marketing marketing-automation

Link Building

The process of acquiring hyperlinks from other websites to your own, a key factor in search engine ranking algorithms.

Marketing seo

LinkedIn

The professional networking platform essential for B2B marketing, recruiting, and thought leadership.

Marketing social-platforms

LinkedIn Newsletter

A recurring article series published through LinkedIn that subscribers receive via notification and email, building an owned audience on the platform.

Marketing social-platforms

List Decay Rate

The percentage of email subscribers who become inactive or unsubscribe over time, affecting email deliverability and engagement.

Marketing email

List Hygiene

The practice of maintaining a clean, engaged email subscriber list.

Marketing email

List Segmentation Strategy

Dividing email subscribers into targeted groups based on behavior, demographics, or preferences for personalized messaging.

Marketing email

Local Pack Optimization

Optimizing business listings to appear in Google's local search results map pack for location-based queries.

Marketing seo

Local SEO

Optimization strategies to improve visibility in location-based searches and Google Maps listings.

Marketing seo

Long-tail Keywords

Specific, multi-word search phrases with lower volume but higher intent and less competition than broad keywords.

Marketing seo

Lookalike Audience

A targeting option that finds new users who share characteristics with your existing customers or high-value audiences.

Marketing ppc

M

Marketing Attribution

The process of identifying which marketing touchpoints contribute to conversions and assigning credit to each interaction.

Marketing analytics

Marketing Automation

Technology that automates repetitive marketing tasks across channels.

Marketing email

Marketing Automation Workflow

Automated sequence of marketing actions triggered by user behaviors or conditions.

Marketing email

Marketing Dashboard

A visual display consolidating key marketing metrics and KPIs for monitoring performance and making decisions.

Marketing analytics

Marketing Data Clean Room

Secure environments for analyzing combined first-party data with partners while maintaining privacy.

Marketing analytics

Marketing Flywheel

Self-reinforcing growth model where customer success drives new customer acquisition.

Marketing analytics

Marketing Funnel

A model representing the customer journey from initial awareness through to purchase and beyond.

Marketing analytics

Marketing Mix Modeling (MMM)

Statistical analysis to measure marketing channel effectiveness using aggregate data.

Marketing analytics

Marketing Operations

The function managing marketing technology, data, processes, and campaign execution infrastructure.

Marketing marketing-automation

Marketing Ops

Function managing marketing technology, data, and processes to enable campaign execution.

Marketing analytics

Marketing Qualified Account

A company account that meets criteria indicating sales readiness based on aggregate signals.

Marketing analytics

Marketing Qualified Lead

A lead that has been deemed more likely to become a customer based on engagement with marketing activities.

Marketing analytics

Marketing Qualified Lead (MQL)

A prospect who has been evaluated by marketing and determined to meet specific criteria indicating they are likely to become a customer.

Marketing marketing-automation

Marketing ROI

The return on investment from marketing activities, measuring revenue generated relative to marketing spend.

Marketing analytics

Marketing Technology Stack

The collection of software tools and platforms a marketing team uses to plan, execute, analyze, and optimize their campaigns and operations.

Marketing digital

Marketing Week

UK-based marketing publication covering brand strategy, marketing effectiveness, and career development.

Marketing branding

Marketo

An enterprise marketing automation platform now owned by Adobe, focused on B2B engagement.

Marketing marketing-automation

Media Buying

The process of purchasing advertising space and time across media channels to reach a target audience at optimal cost and placement.

Marketing advertising

Meta Description

An HTML element providing a brief summary of a webpage, often displayed in search results below the title.

Marketing seo

MozCon

Premier SEO and search marketing conference featuring advanced tactics and thought leadership from industry experts.

Marketing seo

Multi-Touch Attribution

A model that credits multiple marketing touchpoints for contributing to a conversion.

Marketing analytics

N

O

P

Page Speed

How quickly a webpage loads and becomes interactive, affecting both user experience and search engine rankings.

Marketing seo

Paid Media

Marketing channels where brands pay for visibility, including social ads, search ads, display advertising, and sponsored content.

Marketing advertising

Pay-Per-Click (PPC)

An online advertising model where advertisers pay each time a user clicks on their ad.

Marketing ppc

Performance Max

Google Ads AI-driven campaign type that optimizes across all Google properties using machine learning.

Marketing ppc

Pillar Content

Comprehensive, authoritative content that covers a broad topic and links to related subtopics.

Marketing content

Pillar Page

A comprehensive, authoritative page covering a broad topic that links to and from related cluster content.

Marketing content

Predictive Lead Scoring

Using machine learning to predict which leads are most likely to convert.

Marketing analytics

Preference Center

A self-service page where subscribers manage their email preferences including frequency and content types.

Marketing email

Privacy-First Marketing

Marketing strategies built around data minimization and user consent as core principles.

Marketing analytics

Product-Led Growth

A go-to-market strategy where the product itself drives customer acquisition, conversion, and expansion through user experience rather than traditional sales.

Marketing content

Product-Led Growth (PLG)

A go-to-market strategy where the product itself drives customer acquisition, conversion, and expansion.

Marketing analytics

Programmatic Advertising

Automated buying and selling of digital advertising using AI and real-time bidding technology.

Marketing ppc

Programmatic SEO

A strategy of creating large numbers of search-optimized pages programmatically using templates and structured data.

Marketing seo

Q

R

S

SERP (Search Engine Results Page)

The page displayed by search engines in response to a query, containing organic results, ads, and featured snippets.

Marketing seo

SERP Features

Special result formats in search listings beyond standard blue links, including featured snippets, knowledge panels, and local packs.

Marketing seo

Salesforce Marketing Cloud

Salesforce enterprise digital marketing platform for email, mobile, social, and advertising.

Marketing marketing-automation

Schema Markup

Structured data code added to webpages that helps search engines understand content and display rich results.

Marketing seo

Search Engine Optimization (SEO)

The practice of optimizing websites and content to rank higher in search engine results pages (SERPs).

Marketing seo

Search Intent

The underlying goal or purpose behind a user's search query, determining what type of content will satisfy their needs.

Marketing seo

Search Intent Optimization

Aligning website content with the specific purpose behind user searches, whether informational, navigational, commercial, or transactional.

Marketing seo

Search Query Analysis

Examining actual search terms users type to find content, revealing opportunities for optimization and content creation.

Marketing seo

Sentiment Analysis

Using AI to determine whether text expresses positive, negative, or neutral opinions.

Marketing analytics

Server-Side Tracking

Analytics implementation where data collection occurs on web servers rather than in users' browsers.

Marketing analytics

Session Duration

The total amount of time a user spends on a website during a single visit or session.

Marketing analytics

Shopping Campaign Optimization

Strategic management of Google Shopping ads through product feed optimization, bid management, and negative keyword implementation.

Marketing ppc

Signal Loss

Degradation of marketing measurement accuracy due to privacy changes and tracking limitations.

Marketing analytics

Signal-Based Marketing

A targeting approach that uses real-time behavioral signals and intent data to trigger personalized marketing actions.

Marketing analytics

Signal-Based Selling

Using behavioral data signals to identify and prioritize prospects showing buying intent before they directly engage.

Marketing analytics

Smart Bidding

AI-powered automated bidding strategies that use machine learning to optimize ad auction bids for specific performance goals.

Marketing ppc

Social Commerce

Buying and selling products directly through social media platforms.

Marketing social

Social Listening

Monitoring social media channels for mentions of your brand, competitors, products, and industry topics.

Marketing social

Social Media Automation

Using tools and workflows to automatically publish, respond, and engage on social platforms without manual intervention.

Marketing social

Social Media Calendar

A planning document scheduling social media content across platforms with dates, times, and content details.

Marketing social

Social Media Crisis Management

Planned response strategies for addressing negative events, PR issues, or viral controversies across social media platforms.

Marketing social

Social Media Marketing

Using social media platforms to connect with audiences, build brand awareness, drive website traffic, and increase sales.

Marketing social

Social Media Reach

The total number of unique users who see social media content, indicating the breadth of audience exposure across platforms.

Marketing social

Social Proof

The psychological phenomenon where people copy the actions of others to make decisions.

Marketing social

Social Proof Marketing

Using customer testimonials, reviews, and endorsements to build trust and influence purchasing decisions through peer validation.

Marketing social

Sonic Branding

The strategic use of sound and music to reinforce brand identity and create emotional connections.

Marketing branding

Sunset Policy

The systematic process of removing unengaged subscribers from your email list to maintain list health.

Marketing email

Supply-Side Platform (SSP)

Technology used by publishers to manage, sell, and optimize their available advertising inventory across multiple ad exchanges and demand sources.

Marketing advertising

T

U

V

W

Z

Can't Find a Term?

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